Terms of Service

1. Acceptable Use Policy

When using our website and services, you agree to:

• • Provide accurate and truthful information when submitting inquiries or service requests
• • Use the website and services for lawful purposes only
• • Respect the intellectual property rights of Trong Sạch and third parties
• • Not attempt to interfere with the proper functioning of our website or services

2. Prohibited Uses

You are expressly prohibited from:

• • Using our services for any illegal or unauthorized purpose
• • Attempting to gain unauthorized access to our systems or networks
• • Transmitting any viruses, malware, or harmful code
• • Harassing, threatening, or otherwise mistreating our staff or representatives
• • Using automated systems to access the website without permission

3. Service Access Requirements

4. Fair Usage Guidelines

Our services are designed for legitimate commercial facility maintenance needs. We reserve the right to refuse service or terminate agreements if we determine that our services are being used inappropriately or if facility conditions pose safety risks to our staff.

1. Service Contracts

Professional cleaning services are provided under written service agreements that specify:

2. Payment Terms

Payment for services is subject to the following terms:

• • Monthly invoicing for regular service contracts
• • Payment due within 30 days of invoice date unless otherwise agreed
• • Late payment fees may apply to overdue accounts
• • Services may be suspended for non-payment after reasonable notice

3. Contract Termination

1. Service Uptime and Scheduling

We strive to provide reliable service according to agreed schedules. However:

• • Service schedules may be adjusted with reasonable notice for operational needs
• • Emergency maintenance or unforeseen circumstances may require temporary service interruptions
• • We will make reasonable efforts to provide advance notice of any planned service changes

2. Service Modifications

3. Geographic Service Area

Our services are currently available in Ho Chi Minh City and surrounding areas. We may expand or limit our service area at our discretion. Facilities outside our standard service area may be subject to additional fees or may not be serviceable.

1. Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Trong Sạch or its content suppliers and is protected by Vietnamese and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

2. Trademarks and Service Marks

The Trong Sạch name, logo, and related marks are trademarks owned by us. You may not use these marks without our prior written consent. Use of our trademarks in a manner that could cause confusion or dilute their value is strictly prohibited.

3. License Grant